"I highly recommend Susan if you want a REALTOR® that actually cares about your needs. We looked at several homes before making a decision and I never felt pressured or persuaded in any way. She simply gave us facts and let us make an informed decision on our own. The real service, however, came after she already made the sale. We had some things come up after the fact and she was quick to get help in getting them resolved for us. She didn't have to, she already made her commission and could have moved on to the next sale. If you're looking for a REALTOR® that genuinely cares about the client, Susan is that person. I'll definitely work with Susan again."
"Susan was absolutley amazing. From helping us stage our home to comparing comps on a regular Basis, she made sure we were able to get top-dollar on the sale of our home. And having the backing of Berkshire Hathaway helped us overcome a few obstacles along the way! We loved our experience with Susan! She sold our home in 17 days during probably the slowest time for the market."
"Susan Rooney was hands-down the best realtor I have worked with to sell a house. Between renting and selling properties in Ghent, I have dealt with numerous of Susan’s peers and not one of them came close to her measure. She sold the property inside of two weeks and dealt with all arrangements as we live out of state. Should we ever have any property dealings in Hampton Roads again, Susan would be my first and only call. I recommend you do the same."
John and Patty Koehler
"We are delighted to have worked with Susan Rooney in the sale of our old home and purchase of our new home. She was tireless and her attention to detail legendary. She cared deeply about us and our personal needs, and her communication was constant and careful. Susan helped with everything: staging, hiring contractors to prepare the house, using technology, contracts. Everything. We highly recommend her to anyone interested in buying or selling your home. We will use her again."
“Susan is a dedicated and tenacious agent that stops at nothing until she gets the desired results. She turned my impossible situation into a sale and has earned my business as my Real Estate Agent for life!“
“Susan attracts wonderful clients and is a pleasure to work with and know. She's always the first one in the office, always on time and hard working. Her combined life experiences, good nature and local knowledge make her a great choice when selecting a Realtor to purchase or sell a home in Hampton Roads.“
“Susan is a proffesional and personable, As a realtor she goes all out with marketing her properties. As a professional, she knows the importance of using the best tools available. She incorporates professional photography on her listings, which have helped in putting her properties, front and center."
“Susan was a great help to us in finding a home in the Virginia Beach area. She listened to us and understood our needs in searching for a home. We were new to the area, having moved here from New York and she spent an extraordinary time finding the perfect home for us. I would recommend her to my friends or family and would certainly use her services again if we decided to look for another home in the future.“
“Susan works with passion and energy to provide a high level of service and expertise to her clients!“
“My wife and I were introduced to Susan through a former colleague and friend of my wife in 2008. We live in the Atlanta area and wanted to purchase a second home in Norfolk, VA. Given the distance, our unfamiliarity with the Norfolk area and our fairly short deadline, we needed to work with a top-notch realtor with sufficient time to devote to our search, and one we trusted. Although we initially only communicated via email and telephone, Susan was very warm, attentive and responsive to our requirements and limitations. Our agenda was her agenda. She was very knowledgeable about the area and worked with us to search out possibilities. During our planned visits to Norfolk, Susan was prepared, organized, cleared her schedule for us and was most accommodating. I view Susan as the consummate professional: very intelligent, highly skilled and knowledgeable about her business, engaged and concerned about her clients. She has assisted us numerous times over the past few years with excellent referrals of service providers in the Hampton Roads community. On a scale of one to ten, we would rate Susan an eleven.“
“Susan Rooney is well-organized and communicates effectively. She demonstrates a superior ability to be professional while manifesting a personal demeanor.“
“Working with Susan is an experience in on time, applicable and to the point delivery. Since I have first known Susan she has amazed me at her ability to listen and translate what is said to what is needed. She clearly knows her market and works to understand her customers needs and wants.“